Privacy Policy

1. INTRODUCTION

Welcome to ZAP ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ZAP mobile application and related services.

Please read this Privacy Policy carefully. By accessing or using the ZAP app, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our app, including:

• Name and contact details (email address)
• Account credentials (password)
• Profile information
• Payment information (through secure third-party payment processors)

2.2 User Content

We collect and store content that you create, upload, or receive from others when using our services, including:

• Images and photos
• Video files
• Audio recordings
• Text inputs for voice synthesis

2.3 Automatically Collected Information

When you use our app, we automatically collect certain information, including:

• Device information (model, operating system)
• Log data and usage statistics
• IP address and approximate location

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your face swap, voice cloning, and lip-sync requests
• Managing your account and providing customer support
• Processing transactions and managing token credits
• Sending you notifications related to your account or activity
• Ensuring the security of our services
• Analyzing usage patterns to improve our app

4. INFORMATION SHARING AND DISCLOSURE

We may share your information in the following situations:

• With third-party service providers who help us operate our services
• With cloud storage providers for storing your content
• With AI processing services for performing face swap, voice cloning, and lip-sync operations
• With payment processors to complete transactions
• When required by law or to protect our rights
• In connection with a business transaction (e.g., merger or acquisition)

We do not sell your personal data to third parties.

5. DATA STORAGE AND SECURITY

We use commercially reasonable security measures to protect your information and store it on secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your content is stored using Supabase's cloud storage services, and processing may occur on servers located in various regions around the world.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information:

• Access and update your information through your account settings
• Request deletion of your account and associated data - you can request this through our account deletion page
• Opt-out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at privacy@raygun.com.

7. THIRD-PARTY SERVICES

Our app may contain links to or utilize third-party services, including:

• Google Sign-In
• Supabase (database and storage provider)
• Payment processors
• AI processing services

These third parties have their own privacy policies, and we recommend reviewing their policies before interacting with their services.

8. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will delete that information as quickly as possible.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our app with an updated effective date.

11. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@raygun.ai